Customer service

Decades of experience in development, design, production, installation and customer service guarantee the superb quality and reliability of our ACS Production Systems. We provide everything from a single source, thus ensuring that our customers are satisfied with us and our products in every respect.
At Rattunde, service begins as soon as you get in touch with us.
Our staff members process your inquiries quickly and competently. Specially trained employees can provide extensive assistance via remote diagnostics in the event of a malfunction. If it is not possible to correct a malfunction via remote diagnostics and on-site repair is necessary, our service technicians will be at your plant without delay. All individual components and assemblies for any required repairs are available at short notice in our factory in Ludwigslust. The parts required will be shipped within 24 hours of your request.
In addition, we offer maintenance, inspection and other services relating to the ACS Production System.
Just give us a call or send us an e-mail!